Additional order information
Frequently Asked Questions
Paying secure online with Paypal
Paypal is a widely recognized and respected independent third party company, based in the United States, which specializes in processing online credit card transactions. Paypal is the largest and most respected online payment processor on the Internet with over 15 million users worldwide. When you proceed with making your online purchase, you will be transferred to the Paypal site where your transaction will be processed.
Countries Accepted by Paypal
Australia, Austria, Belgium, Brazil, Canada, Denmark, France, Germany, Hong Kong, Ireland, Israel, Italy, Japan, Mexico, The Netherlands, New Zealand, Norway, Portugal, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, United Kingdom, United States.
How long will it take you start my order?
No more than 24 hours and often the same day as we receive it.
How long will it take to produce a painting reproduction as photo or canvas print?
A photo print will take 5 working days. A canvas print including medium gel brush finish and drying time takes 6 working days.
How do you send prints?
Photo print in a strong cardboard tube and a canvas print in a strong cardboard parcel and we GUARANTEE your order will arrive in perfect condition.To protect the print(s) each one is also carefully wrapped with tissue paper to to protect from dust and creasing. All NL orders are sent by Registered Mail. Orders to addresses outside the Netherlands are sent by TNT International Parcel Plus.
How long will it take for my order to arrive?
NL orders should arrive within 5 days after posting. Orders to addresses outside the Netherlands normally take no more than 10 days to reach anywhere in the world. Ofcourse local law and custom regulations could delay the delivery of your order.
Could you ship a print for me directly to a friend or loved one as a present?
Absolutely. Just let us know what you would like done and we will do my best to make you both happy!
Do you frame prints?
Sure we do but photo prints only. Aluminium (mat alu coloured) frame with artificial glass, 700 x 500 mm. Ask for a no-obligation quote.
Can I commission an aircraft reproduction painting of my favourite aircraft?
If you are thinking you might like to commission a painting please to contact us for a no-obligation quote. This service is the cornerstone of our business. Feel free to also view the commissions page for further information.
Are your original aircraft paintings painted with real oil paint?
No, it's the modern way of painting. Paintings are handpainted by the artist himself though with digital oil paint and digital paint tools. Nevertheless it's true handwork. Your order is always a reproduction of the original painting, reproduced on photo paper and/or canvas.
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